Posted by: marksimon | December 8, 2008

Survey: extra charges at Maui resorts

A common strategy among some Maui Resorts in these economic times is to lower room rates but then hit guests for extra charges as they arrive.  We recently did a call-around survey to select Maui Resorts and found out the following information:

Two out of four resorts charge a resort fee ranging from $20 – $25 per day.

Four out of four charge for their children’s program, with fees ranging from $65 per child per day to $125 per child per day.

Four out of four resorts charge to rent a cabana at their pool (ie: charging for shade).  Fees range from $50 per day to $250 per day.

We conducted this survey to highlight that our resort,Four Seasons Resort Maui

has never charged for resort fees, children’s programs or cabanas.  The philosophy of no “nickel and diming” resonates in these difficult times as customers need to watch their dollars more carefully – with no hidden surprises that can put a damper on a much-needed vacation.

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